Hiring explained
Clear answers on insurance, deposits, documents and what happens at collection and return, so there are no surprises.
Hiring a premium car is simple when you know what to expect. These guides explain each part of a R3ntal Central hire in plain terms, from the deposits you pay when you book to what happens when you hand the keys back.
Before you book
- Licence and age: who can drive, and what to do if your circumstances are different.
- Documents: what we ask for and when.
- Insurance: what's included in your hire.
- Deposits: the £100 booking deposit, the security deposit and when it's returned.
During your hire
- Collection and return: the photo inspections at both ends, and how your deposit is released.
- Your customer account: your bookings, charges, payments and documents in one place.
- Changes and extensions: how to request new dates, an extension or an extra driver.
The short version
- Choose your dates and a car that's free.
- Create your account, add your licence and DVLA check code.
- Sign your hire agreement online.
- Pay the £100 booking deposit and the security deposit.
- We check your licence and confirm your booking.
- Pay the balance, complete the inspection with us and drive away.
- Return the car, complete the second inspection, and your deposit is released.
Every hire comes with a customer experience manager and our support line, open from 8am to 8pm. If your question isn't answered here, see our FAQs or contact us.
Guides
InsuranceInsurance is included in every R3ntal Central hire for drivers over 25. What that means, where to find your cover, and what to do if something happens.Read more DepositsThe £100 booking deposit and the security deposit explained: how much you pay, when it's taken and when you get it back.Read more Licence and ageWho can hire a R3ntal Central car: a clean licence, a minimum age of 25, and how younger drivers and additional drivers work.Read more DocumentsThe documents you need to hire a car with R3ntal Central: your licence, your DVLA check code and your signed hire agreement, all held in your account.Read more Collection and returnWhat happens when you collect and return a R3ntal Central car: photo inspections recorded with you, the balance, and how your deposit is released.Read more Your customer accountYour R3ntal Central customer account: bookings, charges, payments and documents in one place, with change and extension requests and online payment.Read more Changes and extensionsHow to change your dates, extend your hire or add a driver with R3ntal Central, and what happens if you need to cancel.Read more
Questions
How much do I pay to book?
A £100 booking deposit, which comes off your hire price, plus a refundable security deposit.
Is insurance included?
Yes, for drivers over 25.
What do I need to bring?
Your driving licence. Your licence details and DVLA check code are added to your booking before it's confirmed.